Sometimes in life it’s the littlest things that can make the biggest difference. For example, lets say that you give your word to a friend that you were going to be at their house to help them move. They want to start at nine o’clock sharp cause it’s going to take all day, well you over sleep and now its 11. You wake up and decide that you’re going to make some breakfast before you head out to help your friend. By the time you get there your friend is upset and hurt that you didn’t even call to say that you would be late. Its amazing what a simple phone call can do to help smooth over the situation.
The same concept can be true in business. Let’s face it things run late, they break and errors happen. Its important to remain proactive instead of reactive. At Lyn-Tron we strive to communicate with our customers if their orders run into a little snag and could potentially be late. Most of the time if its an error that Lyn-Tron has committed we try our best to soften the blow by offering discounted shipping or other incentives.
We also have Estimated Annual Usage (E.A.U.) levels built into our most popular parts. A major benefit of calling Lyn-Tron for your connector & electronic needs is because typically we have stock available for your request. By utilizing the E.A.U.s we should never run out of our popular style parts thus giving you, our customer, the fastest service possible. In business it’s always important to remain proactive instead of reactive.
Sincerely,
Jeff Nichols
Director of Information Technology
