Left Edge

LYN-TRON BLOG

  • Categories

  • Posts Tagged ‘IT’

    Age of Technology

    Wednesday, December 29th, 2010

    When I first started here at Lyn-Tron, we communicated with our customers by phone lines, and one solitary fax machine. Also, we were getting a lot of orders through the mail. Now with the advancement of technology, I have customers contacting Lyn-Tron by phone, multiple fax machines, E-mail, our website, voice mail, and text messages. Because of these advancements, it has made communication with customers easier and our market place larger. Even with the advancement of our website, we have just as many customers using the website for quoting as those customers who phone Lyn-Tron directly for quotes. Even our own factory reps are going the route of the website when quoting.

    However, even with all these different forms of communication, we still get the majority of customer order follow ups through phone calls. Even with the evolving forms of technology, we will always offer our amazing customer service. At the end of the day our job is to make our customers experience with Lyn-Tron in all it’s forms so superb that they become loyal customers now and forever. Subimit your request for quote at http://lyntron.com/about/quote

    Jim Goldsberry

    Sales Manager

    :GTM

    Be Prepared

    Monday, October 5th, 2009

    In an age of environmental friendly automobiles, going green slogans, and overall feelings of conservation, Lyn-Tron has begun to take the first steps towards “Going Green.” As the Director of Information Technology, I teamed up with the VP of Operations, Josh Holley, and together we developed an idea of an electronic picking application for our shipping department. In conjunction with Limelyte Technology Group, Inc., we worked long hours and had even longer meetings planning and reworking ideas.

    First thing we had to do was electronically scan the data of every inventory box that we currently have into our database. After some number crunching, we determined that the amount of time needed for scanning (one weekend) simply wouldn’t be enough. Our inventory consists of roughly 54,000 boxes, at a processing rate of 30 seconds per box (if things were perfect), and working 10 hour days; it would take us 37.5 hours!!! Well, there was our first mistake; considering we told everyone that we could have the project complete in a weekend.

    Next came getting all of the computers ready for the big day. I thought about this project a lot. So much that I would wake up in the middle of the night, after dreaming of new ideas/problems, and write them down. The day before the big weekend move finally came and I was in charge of putting together 6 workstations. I stayed late at Lyn-Tron, with Rob from Limelyte, until we had all the computers on rolling carts and everything was looking ready. We didn’t test the stations much that night. After all, I had one station working flawlessly. If everything works on one computer fine then it should work on the others as well. Right?

    Finally, it was the morning of the project. I had at least 15 people coming in over the weekend for overtime pay. The CEO, CFO, and two Vice Presidents also volunteered their time. We were all ready to go. As we left our initial training meeting, people were manning their stations with symbol scanners and laptops in hand. Then it happened.

    It started with a couple people first. Their scanners weren’t working, and then the keyboard was acting up. Next, the program crashed after the first entry, and finally the wireless was disconnected. Before I knew it everyone was down! AAAArrrrgggggg! Everyone was clocked in and the overtime was accumulating at a very rapid pace with nothing working. One hour turned into two. People were standing around and I was feeling totally at blame. It was mentioned to me that perhaps we should send people home and just do it another weekend. I was close, that’s what I kept telling people.

    Finally, after about two to two and an half hours, Rob and I got the machines up and running. It wasn’t pretty how we jerry rigged some things, but they worked none the less. People we’re working and after the initial scare we didn’t have another major hiccup for the rest of the weekend.

    So, what’s the moral of my embarrassing story? When it comes to I.T. a certain level of preparation has to be obtained. Just because you have something working perfectly on one machine doesn’t mean that it would work on another computer with identical hardware. I spent the better part of a prior week working on that test laptop fixing bugs and other inconsistencies. Over the course of that prep week I must have installed/configured things just so they worked.

    And what about Lyn-Tron’s shipping department? Well we’re extremely close to launching our “paperless” world. Once the last of the boxes are scanned into the database, we will be able to use our wireless scanners. I can sleep soundly at night knowing that I played a part in saving some trees.

    Jeff Nichols

    Director of Information Technology

    Getting Squeaky Clean With SOAP

    Monday, August 24th, 2009

    In today’s world, technology is readily available on your iPod, Blackberry, and laptops. Recently, I read on an Internet blog that the Seattle Post-Intelligencer would be stopping their paper distribution and going to an Internet based publication only. This marks a 146 year tradition that ended. If a major newspaper organization recognizes that today’s readers are wanting news instantly, then why shouldn’t Lyn-Tron make as much data as possible available to their distributors?

    SOAP (Simple Object Access Protocol) provides the ability to exchange complex data in a very quick and efficient manor over the Internet. SOAP is uniformly accepted by the world’s leading web browsers thus making it a perfect application for today’s hand held devices. We, at Lyn-Tron, began to develop software that utilizes SOAP and XML-RPC. For those distributors who are looking for an API, they don’t have to wait much longer. The project is already in the works. We are planning to start Beta testing with selected distributors by the end of this summer. 

    Until the API is complete, did you know that Lyn-Tron already offers On-line Pricing and Availability (authorized distributors only) along with a free version or our Catalog?

    Jeff Nichols

    Director of Information Technology

    An Estimators Hello

    Monday, August 10th, 2009

    First off, I would like to thank and congratulate our I.T department on the wonderful job they have done with our new website.  They have met and succeeded all of our expectations in creating this state of the art website that will help Lyn-Tron, and most importantly our customers.

                At Lyn-Tron, we have always strived to make the best quality products at the best competitive price.  Thanks to our machinists and manufacturer’s broad knowledge and skills, we are able to produce the best quality parts in the industry.  Here in the sales department, we as estimators try to give our customers the lowest, most competitive prices possible.  During these hard times, we have been working tirelessly in making sure our prices are suitable for the customer.  We know that our customers need great quality parts at a great price.  Please let us know of anything that we can do to help you.

                As a basketball nut that bleeds purple and yellow, I must finish by saying GO LAKERS! 2009 NBA Champs! I think Kobe has silenced all of his critics and is ready for another championship next year.

    Tyler Lynn

    Estimator

    CHANGE

    Tuesday, June 2nd, 2009

    Change…it can be good or bad.  But it is always interesting.  For example, I had a wedding in my family this past week. It was somewhat stressful.  The florist delivered the wrong color of flowers for the bride, there was a problem with the cake, but in the end everything worked out.

    I heard a comment once that the “only sure thing is change.”  That is definitely true in business.  If you don’t change, if you don’t adapt, you can miss out on terrific opportunities to better meet the needs of your customers.   Here at Lyn-tron we are in the middle of many changes, all with the goal of making it easier to service you, our customers.  The IT department is working night and day on our new web site.  This is one change that I am very happy about.  I think you will be very impressed as you navigate around the site.  We are also changing the way we move product through manufacturing.  This allows us to run parts quicker and more efficiently.   We are reviewing personnel assignments and adjusting positions in an effort to better serve you, our customers.

    So if change is something you are dealing with, look to Lyn-Tron as an example that change can be a good and powerful tool for you.

    Jim

    Sales

     


    Left Edge