When I first started here at Lyn-Tron, we communicated with our customers by phone lines, and one solitary fax machine. Also, we were getting a lot of orders through the mail. Now with the advancement of technology, I have customers contacting Lyn-Tron by phone, multiple fax machines, E-mail, our website, voice mail, and text messages. Because of these advancements, it has made communication with customers easier and our market place larger. Even with the advancement of our website, we have just as many customers using the website for quoting as those customers who phone Lyn-Tron directly for quotes. Even our own factory reps are going the route of the website when quoting.
However, even with all these different forms of communication, we still get the majority of customer order follow ups through phone calls. Even with the evolving forms of technology, we will always offer our amazing customer service. At the end of the day our job is to make our customers experience with Lyn-Tron in all it’s forms so superb that they become loyal customers now and forever. Subimit your request for quote at http://lyntron.com/about/quote
Jim Goldsberry
Sales Manager
:GTM
